Customer incivility and service sabotage in the hotel industry
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: International Journal of Contemporary Hospitality Management
سال: 2020
ISSN: 0959-6119,0959-6119
DOI: 10.1108/ijchm-06-2019-0545